Converiqo combines lead capture, RAG-powered bot operations, campaign automation, dashboards, CRM workflows, and telephony in one operator-friendly workspace.
Website widget, forms, inbox, scoring, enrichment, routing, and handoff to human teams.
RAG bot operations across chat and voice with knowledge upload, intents, transcripts, and sentiment.
Rules engine, outbound telephony, follow-up orchestration, retry windows, and operator controls.
Role-based access, audit visibility, configurable features, and multi-channel admin controls.
Role-based access paths for admins, managers, agents, bot reviewers, and viewers.
Audit trail for changes across scoring, automation, feature flags, and bot content.
Feature toggle controls to enable or hide telephony, enrichment, and bot operations by tenant.
A single operating layer for acquisition, qualification, bot control, telephony, and governance.