Prioritize, filter, assign, and bulk-operate inbound demand.
Stage movement, forecast visibility, and weighted progression.
Unified view across bot, WhatsApp, email, and voice touchpoints.
AI and rule-based scorecards with intent, fit, urgency, and quality.
Firmographic, contact, and intent enrichment before outreach.
No-code routing, enrichment triggers, SLA escalation, and alerts.
Upload policy docs, URLs, audio, and RAG content packs.
Train intents, control fallback logic, and define response goals.
Review ASR quality, admin log links, and transcript approval.
Build call campaigns, upload numbers, and monitor answer rates.
Lead-source connectors, business systems, and ingestion health.
Master switchboard for tenant-visible capabilities.